Privacy Policy

The controller responsible for processing and safeguarding your personal data is Miguel Contreras, founder and artist of Caligrafía Puebla, located in Puebla, Puebla, Mexico.

For any inquiries regarding this Privacy Policy or the handling of your personal information, you may contact us directly via our official email address: [email protected].

We collect only the personal data strictly necessary when you contact us through our website form, email, or social media channels to request a quote, commission artwork, or register for a workshop:

• Contact & identification details: full name, email address, and—when voluntarily provided—phone number or social media handle.
• Project or service details: information regarding your event, brand activation, estimated dates, items to be customized, or guest lists for calligraphy and engraving.
• Billing details: tax identification details if an official tax invoice (CFDI) is requested.
• Technical navigation data: local display preferences (such as dark/light theme stored in your browser) and anonymous performance metrics.

Your personal data is used exclusively for the following primary purposes, which are essential to provide our artistic services:

• Responding to inquiries, messages, and preparing tailored project quotes.
• Planning, producing, and delivering custom calligraphy, lettering, wax sealing, and hand-engraving commissions on glass, metal, or fine surfaces.
• Coordinating live on-site calligraphy, engraving, and brand activation events.
• Managing registrations, materials, and certificates for our calligraphy and lettering workshops.
• Handling project follow-up, deposits, deliveries, and billing when applicable.

Calligraphy Puebla does not sell, rent, or trade your personal data to third parties for commercial or advertising purposes.

To securely deliver messages submitted through our website contact form, we use Web3Forms, which acts solely as an encrypted transmission channel to forward your inquiry to our email inbox. Your information will only be disclosed if strictly required by law or competent authorities.

As the owner of your personal data, you have the right at any time to Access the personal data we hold, Rectify it if inaccurate or incomplete, Cancel it when you consider it is no longer required for the stated purposes, or Object to its processing (ARCO Rights), as well as revoke your consent.

To exercise any of these rights, please send an email to [email protected] including:

• Your full name and email address to receive our response.
• A clear and precise description of the personal data and the right you wish to exercise.
• Any supporting details that help us locate your record (such as the approximate date you contacted us).

Our website uses browser local storage (localStorage) strictly for functional purposes to remember your display preference (light or dark mode) and selected language.

We do not use invasive third-party advertising trackers. You may clear or disable local storage at any time through your browser settings.

This Privacy Policy may be updated periodically to reflect legislative changes or improvements in our services. Any modifications will be published directly on this page (caligrafiapuebla.com/en/privacidad) along with the updated revision date.